My Computer Tech
We come to your home or office for all your computer service needs!
We come to your home or office for all your computer service needs!
My Computer Tech LLC is a small, family-owned computer service company established in Acworth, GA, in 2006. In 2026, we relocated to Walland, TN, to be closer to family and serve new customers in the Blount County, TN area. We are excited to continue meeting the computer service needs of our hundreds of existing clients in GA remotely moving forward.
We offer comprehensive services for desktop, laptop, repairs and upgrades, catering to your needs in Blount County with our expert team at My Computer Tech. Our custom desktop builds specialize in creating high-performance gaming PCs, ensuring you get the best from your computer. We also provide cost-effective refurbished desktop and laptop options, alongside networking and wireless networking solutions. If you're looking for a PC tune-up or need help with virus, spyware, or malware removal, we have you covered. Our data recovery and data backup services ensure your important information is safe, and we handle PC installation and setup with ease. Experience personalized one-on-one training tailored to your needs, and rely on us for insurance appraisals. For convenience, we offer remote online support options, all with fast 24-48 hour turn-around for most off-site service needs.

My Computer Tech's primary focus is to provide our customers with fast, courteous, and reasonably priced expert computer service, all in the convenience of your own home or office. We proudly offer onsite service and computer repair in Walland, Maryville, Townsend, Knoxville, Sevierville, Alcoa, and Seymour. All of our services come with a 100% satisfaction guarantee, and we always go the extra mile to earn and retain your business. The vast majority of our success stems from referrals, and we would greatly appreciate yours as well.
At My Computer Tech, we offer basic onsite diagnostics to identify the root of your computer issues and estimate repair costs. This $45 fee will be deducted from the total repair cost if you choose to proceed. We want to make sure you avoid 'Throwing Good Money After Bad.'
Our onsite rate for services is $80 an hour, with a one-hour minimum. After the first hour, additional service is billed in 15-minute increments at $20. For those located further away, a $10 trip fee applies for service areas greater than 40 miles round trip.
Common Services With Up Front, No Surprises Rates.
Service includes the pick up of your PC or laptop. We will diagnose the drive for errors, format it, and re-image it with the Operating System for which your device has a license. Additionally, we will perform all necessary Windows Updates and install commonly used software, including a free office suite and antivirus software. Once the repair is complete, we will return your PC or laptop, setting up your email, printer, webcam, and more. Please note, NO DATA WILL BE RETAINED!
Includes pick up of the PC or laptop. Back-up all data to ensure nothing is lost. Diagnose the drive for errors, format the drive, and re-image it with the Operating System associated with the device's license. Perform all necessary Windows Updates. Install commonly used Windows software, including a free office suite and anti-virus software. Restore all data to its original locations. Finally, return the PC or laptop and assist in setting up your email, printer, webcam, etc.
Backup all data from your old PC or laptop to ensure everything is safe before transitioning to a new device. Unpack your new PC or laptop and proceed with the initial setup. Set up Windows accounts to get started quickly. Install essential Windows software, including office suites and anti-virus programs, so your device is ready for use. Configure your email accounts and install printers and webcams as needed. After that, restore your saved data to the appropriate locations.
There are two types of drive failure that you might encounter: logical failure and physical failure. A logical failure occurs when the file system has been corrupted, but the drive itself remains undamaged. In contrast, a physical failure indicates that the drive has experienced a mechanical or electrical problem. At My Computer Tech, we charge a flat rate of $100 for recovering your logical drive failure. If we cannot recover your data, you pay nothing.
* Denotes offsite service with 24-48 hour turn around including free pickup and return delivery. - Additional trip fee of $10 will be applied to service areas greater than 40 miles round trip
4728 Fred Jennings Rd, Walland, TN, USA
(678) 365-8410 Call or Text Roland@MyComputerTech.com
Open today | 09:00 am – 07:00 pm |